What are your return/refunds/replacement policies?Updated 7 months ago

Eligibility:

The 7-day replacement policy is applicable from the date of delivery.

The blender jar is broken.

The blender base is damaged or not working.

Wrong item received

*We do not do replacements for color change requests*

We cover battery and blade issues, up to 1 year which is the warranty we offer since all other items are subject to wear/tear or mis-handling.

Battery and blade issues include the following:

• Battery overheating
• Battery never held charge within 7 days
• Damaged Blade

Replacement Criteria:

The replacement will be for the same product as originally ordered.

Initiating a Replacement:

If you believe your product is eligible for replacement, please contact our customer support team at [email protected].

Provide proof of purchase, a clear description of the issue, and any relevant information.

Inspection Process:

A representative will be assigned to inspect the product and verify the eligibility for replacement.

Shipping of Replacement:

If the product is deemed eligible for replacement, we will arrange for the shipment of the replacement item.

Important Note:

The replacement policy is applicable for defects or damage not caused by the customer.

     We reserve the right to refuse a replacement if the product is found to be in a condition inconsistent with our policy.

Contact Us:

If you have any questions or need assistance with a replacement, please contact our customer support team. We are here to help ensure your satisfaction with our products.

Thank you for choosing BlendJet. We appreciate your trust and look forward to providing you with excellent products and service.